Michael Jarvis

Microsoft CRM 4.0 Rollup 12 Available

2010-08-02T13:13:23Z

Microsoft released update rollup 12 on 27th July 2010 for Microsoft Dynamics CRM 4.0 (KB 2028381).

You can download it at the following location,

http://www.microsoft.com/downloads/details.aspx?FamilyID=a80147f8-130e-492d-93d3-e16e6b2e2fa1&displaylang=en

The KB article contains the installation instructions and list of fixes.

http://support.microsoft.com/kb/2028381

Tags: Updates, Rollup

Microsoft BPOS

2010-07-22T20:49:12Z

Have you taken a look at the Microsoft BPOS (Business Productivity Online Suite) yet? If not have a look at the following URL, http://www.microsoft.com/online/business-productivity.mspx

BPOS is Microsoft’s online Cloud offering for the following services;

Exchange Online
Office SharePoint Online
Office Communications Online
Office Live Meeting
Dynamics CRM Online

The commercial proposition from Microsoft is compelling, for all size organisations, whether you migrate full service to the Cloud or use a co-existence model.

Based on the capacity available within the Microsoft Data Centres, and Microsoft’s push to ensure their products are cloud-ready, you can only imagine this list of services is going to grow, and quickly.

Technorati Tags: BPOS,Cloud,CRM Online

Microsoft CRM 4.0 Outlook Buttons on the Office 2010 Ribbon

2010-06-09T21:14:15Z

With the introduction of Microsoft CRM 4.0 Rollup 11 the Microsoft CRM 4.0 Outlook buttons now appear on the ribbon (before Rollup 11 they appeared on the Office 2010 add-ins menu).

Read the following extract from the Microsoft CRM 4.0 Rollup 11 KB article;

“The Microsoft Dynamics CRM buttons are displayed on the Add-ins tab. You expect the buttons to be displayed on the Microsoft Dynamics CRM ribbon or on the Home tab in the Microsoft Dynamics CRM 4.0 client for Microsoft Office Outlook 2010.”

Technorati Tags: Outlook Client,Office 2010,Ribbon

How to add colour to a Microsoft CRM Form Picklist

2010-06-09T16:03:10Z

I recently got asked by a customer to change the colours of Service Cases based on their priority. P1 = Red, P2 = Yellow, and P3 = Green. Whilst there is no standard capability within Microsoft CRM to perform this on Case Lists or Case Form, there is a form script which can be added to the Form OnLoad() to perform the change.

The colours are present within the picklist dropdown.

Upon selecting a value the picklist colour is then maintained on the form view.

The code required to make the above changes is as follows;

// Get the picklist
var picklist = crmForm.all.contractservicelevelcode;

// Change colour to Red if P1
var option = picklist.options[1];
option.style.backgroundColor = "#E55451";

// Change colour to Yellow if P2
var option = picklist.options[2];
option.style.backgroundColor = "#FFF380";

// Change colour to Green if P3
var option = picklist.options[3];
option.style.backgroundColor = "#5EFB6E";

Technorati Tags: Form Script

Microsoft CRM 4.0 Rollup 11 Available

2010-06-08T08:59:57Z

Microsoft released update rollup 11 on 4th June 2010 for Microsoft Dynamics CRM 4.0 (KB 981328).

You can download it at the following location,

http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=f84f2bfb-393d-4b90-bf1b-300a82ec6083

The KB article contains the installation instructions and list of fixes.

http://support.microsoft.com/kb/981328

Tags: Updates, Rollup

How to Mount an ISO Image in Windows 7

2010-05-26T10:23:47Z

If you’re struggling to mount an ISO file in Windows 7 with your typical tools then try the Virtual CloneDrive freeware solution from SlySoft.com, works a treat.

Download from the following link Virtual CloneDrive (freeware).

Once installed right click on an .iso file and select Mount to choose a drive letter.

The settings provide ability to have multiple drives available for mounting to.

Technorati Tags: Tools

Microsoft CRM 4.0 Rollup 10 Available

2010-04-09T16:09:35Z

Microsoft released update rollup 10 on 8th April 2010 for Microsoft Dynamics CRM 4.0 (KB 979347).

You can download it at the following location,

http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=5da4d352-1d3f-4426-9c17-b256c30afdb9

The KB article contains the installation instructions and list of fixes.

http://support.microsoft.com/?kbid=979347

Tags: Updates, Rollup

Microsoft CRM 4.0 Rollup 9 Available

2010-02-13T13:28:31Z

Microsoft released update rollup 9 on 11th February 2010 for Microsoft Dynamics CRM 4.0 (KB 977650).

You can download it at the following location,

http://www.microsoft.com/downloads/details.aspx?FamilyID=5869f2b3-d1a0-4f71-8be3-fde6e8053a2e

The KB article contains the installation instructions and list of fixes.

http://support.microsoft.com/kb/977650

Tags: Updates, Rollup

Deployment Wizard Crash with Rollup 8

2010-01-18T19:18:49Z

We’ve hit the following issue today whilst trying to import a Microsoft CRM 4.0 database on an x64 platform using Rollup 8.

The import wizard seems to hang during the Edit User Mappings stage and never recovers.

We were able to resolve the issue by removing Rollup 8 and installing Rollup 7.

Microsoft CRM 5.0 – What’s New?

2010-01-14T14:15:45Z

Check out the following blog post from Marco Amoedo for a list of new CRM 5 features.

http://marcoamoedo.com/blog/summary-of-xrm-and-crm-5-at-pdc09/

Solution Packaging
Net 4.0 Support out of the box
Flexible Web Services
Using System Types
Linq for CRM
ADO.Net Data Services and .Net RIA services support
Code Sandboxing
Claims based Authentication and Federation
Shared Picklists

Microsoft Outlook 2010 Beta with CRM 4.0 Client

2010-01-03T00:12:58Z

Following installation of the Microsoft Office 2010 Beta software I thought I’d try installing the Microsoft CRM 4.0 Outlook Client. Clearly my expectations were low in terms of the CRM Outlook client installing as Microsoft Office 2010 is still in beta release. I was pleasantly surprised to see the installation work as per normal, no errors appeared and I have the standard CRM 4.0 icons available through the Add-Ins menu of the new Outlook 2010 Ribbon.

I installed using the CRM Outlook Client get latest updates options, and the recently released Microsoft CRM 4.0 Rollup 8 as part of the procedure so my tests use this as the baseline with Internet Explorer 8 on Windows 7 x64.

It’s early days but initial testing seems to confirm the CRM Outlook client is functioning as per normal. I suspect Microsoft will be enhancing the CRM Outlook client to display the icons within the default view of the ribbon rather than forcing users to click on the Add-Ins menu.

Microsoft CRM 4.0 Rollup 8 Available

2009-12-18T13:14:31Z

Microsoft yesterday released update rollup 8 for Microsoft Dynamics CRM 4.0 (KB 975995).

You can download it at the following location,

http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=c53b2916-6b93-4092-bdd3-a394c96ca000

The KB article contains the installation instructions and list of fixes.

http://support.microsoft.com/kb/975995

Tags: Updates, Rollup

Troubleshooting Performance Problems in Outlook 2007

2009-12-01T08:37:09Z

I’ve started to receive the following message when Outlook is starting; The data file “Mailbox – Michael Jarvis” was not closed properly.

I found the following link on the Microsoft support website which although has not solved the problem yet does highlight a number of other items to consider when trying to get the best performance from Outlook 2007.

http://support.microsoft.com/default.aspx?scid=KB;EN-US;940226

Tags: Outlook Performance, Performance

Microsoft CRM 4.0 Rollup 7 Available

2009-10-22T19:48:00Z

Microsoft today released update rollup 7 for Microsoft Dynamics CRM 4.0 (KB 971782).

You can download it at the following location,

http://www.microsoft.com/downloads/details.aspx?FamilyID=a4893988-7804-4e23-ab58-740441cc696e&displayLang=en

The KB article contains the installation instructions and list of fixes.

http://support.microsoft.com/kb/971782

One of the key additions is the resolution to a long standing problem relating to deadlock errors in the event log when there are 2 or more asynchronous services running.

http://support.microsoft.com/kb/975490

Tags: Updates, Rollup